A More Diverse Bar Staff Is A Better Bar Staff. Just Don’t Tokenize.

Featured on Liquor.com on July 2019

Having a diverse bar team in this day and age is, without question, a requisite. But getting there is not about ticking boxes or reaching quotas. In fact, approaching your hiring process as such is likely doing more harm than good, to both the people you employ and the industry as a whole.

This kind of ulterior motive is called tokenism, or “the result of diversity without inclusion,” says Amy B. Bakay, an SHRM-SCP (Society for Human Resource Management senior certified professional) and the founder of HR NOLA, a New Orleans human resources firm providing management support, audits and trainings to local businesses in the hospitality world and beyond. Bakay says that establishments lacking inclusivity within their teams must change, as should those whose teams become diverse for harmful or misguided reasons. But how? Here are three ways to incorporate social equity in your hiring process without tokenizing.

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