Jake Dufour is a Senior Certified Professional (SHRM-SCP) with over seventeen years of experience in Human Resources, spanning the hospitality, judiciary, manufacturing, non-profit, and biotech industries. He holds a Bachelor’s degree in Business Administration with a concentration in Human Resources Management and a Minor in English from the University of MS.
Jake began his tenure at HR NOLA as an HR Consultant before being promoted to Director of HR Operations and later to Vice President of HR Operations. In his current role, he manages the firm’s HR consulting team and functions, driving operational efficiency and sustainable growth.
Beyond his core HR expertise, Jake is passionate about leadership development, coaching, and fostering employee engagement. He conducts conflict resolution training for managers and teams, helping organizations navigate workplace challenges while promoting positive work environments.
Jake is also deeply engaged in the community, serving on the boards of the Gulf South LGBT Chamber of Commerce and the New Orleans Speech and Hearing Center. He holds certifications as a Predictive Index Certified Analyst and a Certified Mediator. Passionate about giving back, he volunteers with the Louisiana SPCA and the New Orleans Advocates for GLBT Elders (NOAGE). In his free time, he enjoys traveling and cooking.